By Gustave F. Perna, Commanding General, Army Materiel Command 06 November 2019
People are our number one priority. Our most important obligation as
Army leaders is to take care of our Soldiers, Families, Army Civilians
and Soldiers for Life, and our people deserve the best quality housing
Army leaders are committed to improving housing, but we need your candid feedback! If you haven’t been already, you will soon be asked to participate in a resident satisfaction survey. This survey will provide Army leaders your perspective on what we are doing well and where we need to improve.
The Army will use the survey results to help shape our actions as we work to improve both our privatized and Army-owned housing facilities and services to ensure we provide the best quality of life for our residents.
Around the middle of November, you will receive an email with the survey link from the following email address: ArmyHousingSurvey@celassociates.com.
CEL & Associates, Inc., (CEL) will administer the survey, which will be made available to more than 100,000 residents living in privatized or Army-managed family housing. The survey respondent information will be kept completely confidential and will not be linked in any way to the survey results shared with the Army or private companies. We welcome and value your candid opinions and thoughts.
Please take a moment now to add CEL's email address to your allowed senders in any anti-spam software that might filter your email. Only one member of each household will receive the email. If no member of your household receives the email by Nov. 18, please contact your garrison housing staff or property-management office, who have an alternate means of providing you access to the survey.
Army Soldiers, Civilians, Retirees and their Families deserve the highest quality housing and services possible, and your feedback will drive future resources to this end state. Thank you in advance for your participation in our Army survey -it is greatly appreciated!