More USAWC Community Information

ISR, CLS, SMS, SSP, PAR – find out what they all mean at April 27 session

ISR, CLS, SMS, SSP, PAR, no these aren’t abbreviations for your favorite sports team or new slang that is being used by teens in texting or social media, but are abbreviations for important tools and metrics used by Installation Management Command Leadership to measure effective programs at the garrison level.

Still confused? That’s why the Plans, Analysis, and Integration Office is hosting a class April 27, 9-11 a.m. in the Bradley Auditorium in Upton Hall, that would help explain what these tools mean, how they function, and how leaders can use them to help make business decisions, allocate resources and set priorities.   

Thomas Easterly, PAIO director, said his office wanted to provide something extra to the directorates and support offices in the Garrison. Tenant organizations are welcomed to attend as well.

“We decided to set up a class that would provide exactly that,” he said. “We have developed information for the agencies that provide services to the service members, civilians, and family members who come on our installation.”

The training session is a live, virtual, and constructive class where attendees can see in real-time how the ISR and SMS systems work and how to input data and will be led by Dwight Wimer, PAIO Management Analyst and Performance Assessment Review  expert.

“Our goal is for the attendees to leave with more knowledge than they came in with,” said Easterly. “I want them to go back to their Directors and say I learned something I did not know and it will benefit our agency and our Carlisle Barracks community.”

For those leaders who are unfamiliar with the processes but will be unable to attend the training, Easterly gave a brief overview of each.

Installation Status Reporting-Services

Easterly said that ISR-S determines the quality and reports the cost of installation support functions.

“Performance and cost data from ISR-S are the basis upon which the Army develops Base Operations Support funding requirements during the Program Objective Memorandum process.”

ISR evaluates the quality and cost of providing base support services at reporting Army installations worldwide, assesses installation service quality against established standards and the cost to provide those services, communicates the condition of installation services to the Army, OSD, and Congressional Leaders through the POM process and DRRS-A.

“ISR feeds into the big Army’s decision-making processes that affect our installation, Soldiers, Families, and Civilians,” said Easterly.  “Though scaled, installations are expected to maintain common levels of support in key functions, referred to as service support programs, in order to ensure that our Army community customers are similarly serviced whether they’re at Carlisle Barracks or Fort Hood.”

Strategic Management System

SMS is a web-based performance management software, that enables Army leaders at all levels to make performance-based decisions in support of the Army’s Strategy, displays key performance indicators, and monitors cost, performance and schedule outcomes for IMCOM, according to Easterly.

“The bottom line is that SMS brings information together into a common operating picture,” he said. “Both ISR and SMS are types of per-say report cards that are used at all levels of command.  These systems feed the Army and provide data for the decision making process.  Garrisons conduct performance assessment reviews as a way of informing the command, and higher-ups, where more emphasis or resources needs to be placed.”

For questions contact Easterly, Wimer, or Sgt. Maj. Jamie Lethiecq, PAIO Operations.